FAQs
Payments
What payment options do you accept?
We have many payment options you can use. You can use Visa, Mastercard, American Express, Discover, Sezzle and PayPal. If you wish, you can also use ShopPay, or Apple Pay.
How do I apply gift card codes or discount codes at checkout? Just enter your LINK TO GIFT CARD or discount code at checkout in the area where it says “Gift Card or Discount Code” and click apply.
Help! My gift card/discount code isn’t working! We’re sorry your code isn’t working and we want to help make it right. Please email us or contact customer service at (214) 546-9274 from 9:00 a.m. to 5:00 p.m. Central Time!
Shipping
How long will it take to ship my order? Most orders are shipped next business day. Higher volume time periods, such as holidays, could result in increased shipping times.
Please note: Any orders placed on the weekends will be processed on Mondays.
Where is my order/shipping confirmation? After you place your order, you will receive an order confirmation. Once USPS scans your package you will receive a shipping confirmation with a link to track your package!
Do you ship internationally? Not at this time.
I have an event soon and I would love to wear Wf. Is express shipping an option? Expedited shipping is a possibility pending we are notified within 1 hour of the order being placed. Please CALL (214) 546-9274 with your order number and the shipping request. If you have already received an email confirming that your package has shipped you can no longer change the address or shipping speed.
Orders
Do you have a size guide or sizing information? Yes, we do! At the bottom of the home page, you will find our Models & Sizing Info page. Or you can search Model Info from the search bar. We also work diligently in our descriptions to be sure we are noting any useful sizing information. Check there for additional help!
How do I check my order status? Once your order has been shipped, you will receive a shipping confirmation email with a tracking number and a tracking page to watch the status of your order.
I decided to change something in my order and I'd like an adjustment or to cancel and try again. How do I do that? Once orders have been placed, we are unable to alter or cancel them in any way. In order to best serve our customers and ship orders in a timely manner, we cannot make adjustments prior to the package shipping out. However, we are always ready to help offer extra sizing information and advice. Never hesitate to reach out about the best way to handle your individual situation.
Returns/Refunds
Can I return/exchange my order from Wildflowers and thorns Boutique? We hope you enjoy your order, but if you need to return an item, we’ll be happy to issue store credit in place of the item. Please visit here for our full Returns & Exchanges Policy.
Please send all returns to:
Wildflowers Distribution Center
ATTN line: RETURNS
330 Howard Rd
Weatherford, Texas 76088
General
Do you have gift cards? Yes, we do! We have them in values of $25, $50, and $100. Gift cards can be purchased by calling customer service (214) 546-9274.
Gift cards expire one year from the date they were purchased.
Do you have a physical store location? Yes, we do! Please come visit! Our brick and mortar are located in Mineral Wells, Texas.
Do you have an app? Not at this time.
We are always available for questions at (214) 546-9274.
We are excited to speak with you! - Cat