Returns & Shipping
We hope you love your purchase! But if for any reason you need to return an item, we would love to accommodate you by offering an online store credit only.
Online Store credits are not eligible to be redeemed in our store front location. All items must be returned to us with the Invoice and in original condition they were received.
Returns are due to the warehouse (address below) within 30 days of shipped date and an online store credit will be issued once processed! Credit will be applied for the price of item and will not include any shipping and handling charges. We will email you once the online store credit has been issued.
While we strive to provide the absolute best quality and service, should an item arrive to you in damaged condition, or you feel your order is incomplete, please contact us within 3 days of date of delivery to let us know. Please include a picture of the imperfection or damage and your order number. We will then be in touch about the process to make this right. Once you receive instruction from us, the item must arrive back to our warehouse within 7 days of communication.
Items Eligible for Return:
- Online merchandise returned within 30 days of the shipped date
- Items must be unworn, unwashed, and unaltered
- Items must have original tags attached
- Items must be stain free (deodorant stains, makeup stains, pet hair, etc.)
- Items must be odor free (cigarette smoke, perfume, etc.)
- Shoes must be returned inside their original shoe box (with no signs of wear)
Items NOT Eligible for Return:
- ITEMS DISCOUNTED 50% OR MORE ARE A FINAL SALE. No exceptions.
- Food Items
- Beauty Products (i.e. brushes, sponges, make up erasers, hair towels etc.)
- Undergarments
- Bodysuits
- Items that have been exchanged
- Any other item deemed “non-returnable” by Wildflowers & Thorns Boutique
The above items listed are merely an example of Final Sales and shall not constitute an exhaustive list of Final Sales or “non-returnable” items.
Wildflowers and Thorns Boutique reserves the right to deem ANY sale as “Final” even if not marked as “Final” and reserves the right to classify any item as non-returnable at its discretion. If any item does not meet these guidelines, it will not qualify as an acceptable return and no credit will be issued. The item will then be returned at the expense of the customer. All items must be returned to the Wildflowers Distribution Center within 30 days of the shipped date. Please include the original invoice and any notes (email or written) as to why it is being returned.
Return Address:
Wildflowers Distribution Center
ATTN: Returns
330 Howard Rd
Weatherford, Texas 76088
Lost Packages: We recommend ensuring your package when sending it back. Wildflowers is not liable for items that are lost while in-transit.
Return Shipping Cost: The customer is responsible for all return shipping costs.
Exchanges: To exchange an item, please note the requested size on the invoice. Should the requested size be available, we will make the swap and send the new size out. If unavailable, we will issue credit to the platform (web/app) the item was purchased. Either way, you will be notified via email.
Shipping
- Orders under $100 are shipped with a Flat Rate USPS Shipping.
- No International, Hawaiian and Canadian shipping at this time.